Registered NDIS provider · Australia-wide

NDIS support across Australia, with care that fits your life.

From major cities to regional towns and rural communities, Nova Cares helps people find in-home care, personal care, community nursing, supported independent living and plan management. Our focus includes NSW, VIC, ACT, TAS and QLD; enquiries are welcome from anywhere in Australia.

NDIS registration groups
13
NDIS groups
24/7
call & SMS
100%
registered & audited
A Nova Cares support worker laughing with a participant in a sunny kitchen
“They listened to what I wanted before anything else.”
A Nova Cares participant

What we do

Our approved NDIS registration groups

Nova Cares is registered and audited to deliver all thirteen of the supports below — so your whole plan can live under one roof.

01

Accommodation & Tenancy

Help finding and keeping a home that suits you — applications, tenancy support and everything in between.

02

Household Tasks

A helping hand with cleaning, laundry, meal prep and the everyday jobs that keep your home running.

03

Participate Community

Get out and belong — social groups, outings, sport, art and volunteering with a support worker by your side.

04

Assist Personal Activities (High)

Skilled, respectful support for people with higher and more complex daily personal care needs.

05

Assist Personal Activities

Gentle help with personal care, grooming and daily routines, from a consistent team you know by name.

06

Home Modification

Practical changes to your home — ramps, rails, bathrooms and more — so it works for the way you live.

07

Daily Tasks & Shared Living

Support with daily life in a shared home — routines, chores and getting along well with housemates.

08

Innovative Community Participation

Creative programs that build skills, confidence and connection — tailored to what you love doing.

09

Community Nursing Care

Qualified nursing care at home — medication, wound care, health monitoring and clinical support.

10

Specialised Disability Accommodation

Purpose-built housing for people with very high support needs, designed for safety, comfort and independence.

11

Assist Travel & Transport

Safe, reliable transport to appointments, work, school and the places that matter to you.

13

Plan Management

We take care of your NDIS invoices and budgets, so you can focus on your supports — not the paperwork.

Areas we serve

NDIS support, nationwide.

We focus on NSW, VIC, ACT, TAS and QLD, and welcome enquiries from every state and territory. From major cities to regional towns and rural communities, tell us where you live so we can discuss local support options.

We also welcome enquiries from Modified Monash Model areas MM3, MM4, MM5, MM6 and MM7 — from large rural towns to very remote communities. Support depends on local worker availability and your needs. Check your area's classification.

Select a state or territory above.

Everyone is welcome

Care that sees the whole of you.

Nova Cares is proudly LGBTQIA+ friendly. Whoever you are, whoever you love, however you identify — you'll be met with respect, warmth and support that's built around you, not the other way around. Our team reflects the communities we serve, and we match you with support workers you feel genuinely comfortable with.

Acknowledgement of Country

We acknowledge the Traditional Owners and Custodians of the lands on which we live and work across Australia. We pay our respects to Elders past and present, and we honour the strength and resilience of Aboriginal and Torres Strait Islander peoples, their cultures and their communities.

We are committed to walking alongside First Nations participants, families and staff with cultural safety at the heart of everything we do.

Our stand

We say no to domestic and family violence.

Everyone has the right to feel safe at home. Nova Cares does not accept violence, coercion or abuse in any form, and our workers are trained to listen, respond respectfully and support participants to reach help. If you or someone you care for is unsafe, you can talk to us in confidence — you will be believed.

1800RESPECT is the national domestic, family and sexual violence counselling service, available 24 hours a day.

Getting started

Three gentle steps to being supported

1

Say hello

Call, email or send a referral. Bring your NDIS plan, or nothing at all — a friendly chat is a great start.

2

We plan together

We listen to what a good life looks like for you, then match supports and people to make it happen.

3

Support begins

Your team arrives, and we stay close — checking in, adjusting, and growing with you.

News & stories

NDIS updates and practical guides

Read all articles →

Common questions about NDIS support across Australia

Where in Australia can I ask for support?

Nova Cares is a registered NDIS provider with a focus on NSW, VIC, ACT, TAS and QLD. We also welcome enquiries from other states and territories. Tell us your location and we will discuss what support is available nearby.

Can I ask about care in a regional or rural area?

Yes. We welcome enquiries from major cities, regional towns and rural communities. Share your town or postcode so we can check local service options and talk through your needs.

Can I choose my own support worker?

Yes. Browse approved support worker profiles, read about their experience, languages and interests, then send a request to the person you would like to meet.

How do I get started?

Call or SMS 0480 068 362 any time, or send a referral below. Let us know your town or postcode so we can discuss the support available in your area.

Let's start the conversation.

Tell us your name, how to reach you and the support you need. Include your town or postcode in the message so we can discuss local options. You can also call or SMS.

We review every enquiry ourselves, check support options in your area, and contact you before any care is arranged. You can choose another provider at any time.

  • Phone/SMS: 0480 068 362 — 24/7
  • Email: ndis@ausfr8.com
  • Office hours: Mon–Fri, 8am–6pm
  • Service address: PO Box 7434, Mount Annan NSW 2567
  • Principal office: Unit 526, 368 Sussex St, Sydney NSW 2000

Easy referral

You can fill this in for yourself or someone else. You do not need a plan or paperwork to start.

You can ask AI to turn this into a draft. It does not decide eligibility or recommend a provider. Check and edit it before you send. Do not include private medical documents here.

We use these details to respond to your referral. See our privacy policy for when information may be shared.